Care Management
Navigating the aged care system can be complex. Our care management service provides you with a dedicated care coordinator who oversees all aspects of your home care, from initial assessment through to ongoing service delivery. Your care manager liaises with DVA, your GP, specialists, and other service providers to ensure everything works together seamlessly — so you can focus on enjoying life at home.
What's Included
- Dedicated care coordinator as your single point of contact
- Initial needs assessment and care planning
- Coordination of all home care services
- Regular care plan reviews and updates
- Liaison with DVA, GPs, and specialists
- Advocacy and support navigating the care system
- Family communication and involvement
- Crisis response and care escalation
DVA Coverage
Care management and coordination services are available under DVA for eligible veterans with complex care needs. We handle the administration so you do not have to.